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LEGAL NOTICE

GENERAL TERMS OF USE AND USER PROTECTION

1 PRESENTATION

This document aims to establish the general terms of use and safeguard the protection of users of this website, owned by PALLADIUM GESTIÓN S.L.U. (hereinafter Palladium Gestión), with registered address at Ibiza, Avenida Bartolomé Roselló, 18, 07800 Ibiza, Balearic Islands, Spain; Tel +34 971 313 811.

The website owner provides users through www.palladiumhotelgroup.com with information and access to services related to the hotels under its management, such as online room reservations, customer service, and employment opportunities, with the aim of improving commercial relations and efficiently managing requests made by our clients.

Use of the website and/or its services constitutes full acceptance of these general terms. Access to and use of certain services offered on www.palladiumhotelgroup.com may be subject to special conditions which, depending on the case, supplement or replace these general terms. Therefore, users must read and accept such special conditions before accessing or using these services and content.

GUARANTEE REGULATIONS

At check-in, the guest must (i) present the same card used for prepayment if this payment method was chosen; and (ii) prove card ownership. Otherwise, the hotel will charge 100% of the stay and refund the prepayment made during the reservation. Similarly, the guest must present the same type of identification document used to make the reservation at check-in.

USE OF THE WEBSITE PALLADIUMHOTELGROUP.COM AND ITS SERVICES

Use of the website www.thesiteibiza.com does not require registration, except in cases where certain functionalities and/or specific services require the user to provide the requested data through the designated form.

The user agrees to use the website www.thesiteibiza.com and the services provided therein in accordance with applicable laws, morals, good practices, public order, and these general conditions.

Consequently, using the website www.thesiteibiza.com or its services for illegal purposes or in violation of these general terms, harming third-party rights, or damaging the image and reputation of PALLADIUM GESTIÓN, S.L.U., its brands, and/or hotels under its management is prohibited.

The website owner may, for better website functionality and user benefit, unilaterally modify at any time and without prior notice the services offered or any substantial aspect of the site, including operational, technical, and usage conditions of www.thesiteibiza.com.

Access to the website www.thesiteibiza.com does not grant any license for reproduction and/or distribution of its contents and is not allowed without prior consent from the website owner.

The website owner reserves the right to take legal action to defend its rights and claim compensation for any damages caused by violations of the provisions stated here.

The website owner is particularly committed to protecting the personal data of users and clients of the website services. For more information on the processing of personal data, you may consult our Privacy Policy.

The website owner reserves the right to modify this policy to adapt it to legislative updates, jurisprudential criteria, industry practices, or the company’s interests.

COOKIES POLICY

The use of cookies on this website is governed by our Cookies Policy.

LINKS

6.1 THIRD-PARTY CONTENT

The website owner does not exercise any control over, nor assumes any responsibility for, information contained on third-party websites accessible via links. The presence of such links on www.thesiteibiza.com is purely informational and does not constitute a suggestion, invitation, or recommendation.

Therefore, the website owner will not be responsible for any information or content on third-party websites.

Establishing any type of link from this website to a third-party website does not imply any relationship, collaboration, or dependency between the website owner and the third party.

6.2 LINKS TO THIS WEBSITE FROM THIRD-PARTY SITES

Any individual or entity wishing to create a link to this website must comply with the following conditions:

The link must point to the homepage of this website, unless expressly authorized in writing by the website owner.

The link must direct users to the URL of this website.

The website owner does not authorize links from pages or third-party sites containing illegal or illicit content, or content contrary to morals, public order, or generally accepted social norms.

GUARANTEE AND INTERRUPTION OF SERVICES

The website owner makes its best efforts to maintain continuity of information and services on www.thesiteibiza.com; however, it does not guarantee the future availability or continuity of these services.

The website owner is not responsible for any damages arising from malfunction or unavailability of www.palladiumhotelgroup.com or related communication systems due to force majeure or transmission network interruptions or interference.

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

All information on this website, as well as its graphic design and code, is protected by copyright or other applicable intellectual or industrial property rights.

The website owner holds or has obtained licenses for the exploitation of intellectual and industrial property rights over the site, its information, materials, structure, selection, ordering, and presentation of content, services, products, and computer programs used.

Access, navigation, use, hosting, and/or downloading of contents or use of services does not constitute a waiver, transfer, license, or assignment of these rights.

The user only has a strictly private right to use the website, solely to enjoy the services provided. Use of website content for inclusion in other websites, partially or fully, is prohibited without prior written consent from the website owner.

All intellectual and industrial property rights are reserved. In particular, modifying, copying, reusing, exploiting, reproducing, transforming, publicly communicating, republishing, uploading, emailing, transmitting, using, processing, or distributing all or part of website content or products for public or commercial purposes is prohibited without the express written authorization of the website owner or rights holder.

CONTACT INFORMATION

You can contact PALLADIUM GESTION, S.L.U. at:

PALLADIUM GESTION, S.L.U.

Customer Service Department

Avenida Bartolomé Roselló, 18, 07800 Ibiza, Balearic Islands, Spain

E-mail: acliente@palladiumhotelgroup.com

APPLICABLE LAW

The PALLADIUM GESTIÓN, S.L.U. website is governed by Spanish law. Any disputes with users regarding terms of use or any other claims related to website content and services will be resolved by the courts of Ibiza, Balearic Islands, Spain, with the parties expressly waiving any other jurisdiction.

PAYMENT REFUND POLICY

The cancellation policy applicable to contracted services will be communicated to the client at the time of the corresponding transaction, with explicit indication of conditions for refund of amounts paid, if applicable.